Information We Collect

When you contact us for corporate flower arrangements or gift services, we gather the information you choose to share. This includes your name, company name, email, phone, delivery addresses, and any specific requirements for your floral needs. We also collect payment details when you place orders, though this is securely handled by our payment partners.

For our corporate clients, we may collect extra business information such as company registration details, preferred delivery timelines, and budget needs to tailor our service to your organization.

Our site automatically gathers certain technical data when you visit, including your IP address, browser type, device information, and how you navigate our site. We use this to improve site performance and learn how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and the overall website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

LumenQuartzHarbor respects your privacy and does not sell personal information to third parties. We share information only when needed to provide our services or when required by law.

We may share essential data with trusted service partners who assist in running our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to protect your information and use it solely for the services they perform for us.

We may disclose information when required by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the security of your personal data with importance and apply suitable technical and organizational measures to safeguard it. This covers secure data storage, encrypted transmissions, and restricted access to personal information inside our company.

Although we employ robust security measures, no online transmission method is completely secure. We continually update our security practices to guard against evolving threats.

Your Privacy Rights

You hold important rights over your personal data. In accordance with applicable laws, you may be able to access, rectify, erase, or limit how your personal information is used.

To exercise these rights, please reach out using the contact details at the end of this policy. We will respond within a reasonable timeframe as mandated by applicable law.

Data Retention

We keep personal data only for as long as needed to provide our services and comply with legal obligations. Retention durations vary by data type and the purpose of collection.

Cookies and Site Tracking

We employ cookies and comparable technologies to enhance your browsing experience and to learn how visitors interact with our site. Cookies enable us to save your preferences and assess site performance.

You can manage cookie settings in your browser options. However, turning off certain cookies might impact how the site functions. For more details about our cookie practices, please consult our Cookie Policy.

Links to External Websites

Our site may include links to third-party sites or services. This privacy policy covers only LumenQuartzHarbor and our site. We are not liable for the privacy practices of other websites.

We recommend that you review the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will refresh the "Last Updated" timestamp at the top of this policy.

We recommend checking this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.